Cancellation policy

Cancellation Policy

You may cancel your order for a full refund at any time before it has been processed for shipping. To request a cancellation, contact us at contacto@dic0.store as soon as possible after placing your order, including your order number.

Once an order has been submitted to our fulfillment partner (Zendrop) for shipping, we are no longer able to cancel or modify it. Please refer to our Return and refund policy for information on damaged, defective, or lost items.

If your order is shipped into the EU, you have the right to cancel your order within 14 days of receiving it, without giving a reason, in accordance with our Return and refund policy.

Questions about cancelling an order? Reach us anytime at contacto@dic0.store.